About Us

Welcome to Novaay, an online fashion store serving customers across Australia. Our journey began in July 2025 with a mission to offer a carefully curated collection of clothing, accessories, and lifestyle essentials for both men and women. Every item in our range is selected to bring style, comfort, and practicality into your everyday life — whether it’s for your wardrobe, your look, or your personal style.

At Novaay, we value clear communication and transparent service. Our store provides accurate product descriptions, up-to-date availability, and clear pricing so you can shop with confidence. We ensure that our shipping policy, returns policy, and contact information are easy to find and understand, so you always know what to expect when you shop with us.

We are committed to serving customers in Australia with reliable products and exceptional service. Whether you’re updating your wardrobe, adding statement pieces to your style, or choosing versatile everyday essentials, Novaay makes the process easy, enjoyable, and fashion-forward.

Contact
Email: info@novaay.com
Phone: +31 6 45970169
Address: Borgerdiep 37, 1509 XN Zaandam, Netherlands
Support: Monday–Sunay, 9:00 AM–5:00 PM (Sydney time)